About

Specialists in bank loan and private credit operations.

Dacumen advises credit asset managers on how their operations are organized, develops software for functions such as reconciliation, trade settlement and leverage facilities, and manages day-to-day investment operations on their behalf. We work exclusively in bank loans and private credit.

Company story

Founded to help credit operations keep pace with growth.

At many credit asset managers, assets have grown faster than the operational infrastructure that supports them. Portfolios, financing facilities and reporting obligations have multiplied, yet loan administration, reconciliation and settlement often still depend on spreadsheets, email and a small number of experienced people.

Dacumen was founded in 2014 to help managers close that gap. We combine more than a decade of experience in bank loans and private credit with expertise in data engineering, product development, user experience design and operations management.

This breadth allows us to design an operating model, implement the software it requires and then manage the resulting processes day to day. Our products are designed by practitioners with first-hand experience of the functions they support, and our managed services staff use those same products to serve clients.

What we believe

Operational advice is most useful when the firm that gives it is prepared to implement its recommendations and manage the processes that result.

Expertise

Five disciplines in one firm.

We combine these disciplines deliberately, because problems in credit operations are rarely solved by one of them alone.

Credit operations
Loan administration, trade settlement, reconciliation, cash and leverage facilities for BDCs, CLOs, private credit funds and 1940 Act funds.
Finance and accounting
Fund-level metrics, inception-to-date reporting and the reconciliation of operational data to the books and records.
Data engineering
Consolidating data from legacy applications, spreadsheets and third parties into consistent, reconciled data models.
Product development and design
Software that follows the order in which operations staff complete their tasks and integrates with the systems a manager already uses.
Operations management
Process design, service levels, controls and the daily management of operational teams.

Delivery philosophy

Three commitments we make on every engagement.

These commitments apply equally to advisory engagements, implementations and managed services. Why Dacumen

Fit the organization
No single approach suits every manager, so we adapt our products and managed services to each client’s team, structure and existing arrangements.
Integrate without disruption
Our approach is system-agnostic. We design software and processes to work with the portfolio systems, custodians, trustees and agents a client already has in place, which limits disruption and shortens the transition.
See recommendations through
Our involvement does not end with a recommendation. We invest in process design and remain engaged until the new process is operating as intended.

Operating model

One team across advice, technology and operations.

The practitioners who advise a client also implement what they recommend, and our managed services staff work every day with the products we develop. Because all three groups belong to one firm, what each learns is shared directly with the others.

  1. Operations advisory and transformation

    Advise

    We assess how a client’s operations are performed today and design the operating model, systems and data architecture the business requires.

    Produces
    Target operating model and implementation plan
    Clients start here with
    A defined problem: a migration, a reporting requirement or a process that no longer scales
    Consulting

  2. Data and technology implementation

    Build

    We implement the technology the operating model calls for, using our own products where they fit and the client’s existing systems where they do not.

    Produces
    Configured, integrated and reconciled systems
    Clients start here with
    A specific function: reconciliation, trade settlement, leverage facilities or data
    Products

  3. Managed investment operations

    Run

    We manage the resulting processes day to day against agreed service levels, while the client retains every decision.

    Produces
    Daily operations with a complete audit record
    Clients start here with
    A capacity constraint: recurring work the team can no longer absorb
    Managed services

Our experience managing daily operations informs the advice we give and the software we develop.

Controls and accountability

How responsibilities are divided and documented.

Client-retained decisions
Investment, financing and approval decisions remain with the client. Our role is to carry out the operational processes, record what was done and escalate matters that require a client decision.
Segregation of duties
On every process we manage, one person prepares the output and a different person reviews it.
A complete record
Approvals, exceptions and their resolutions are recorded as each process is performed and are available for audit.
Security and attestations
Dacumen’s platform has completed a SOC 2 Type 2 examination covering security, availability and confidentiality for January to December 2025. Security at Dacumen

Discuss your priorities.

Tell us about the operational issue that concerns you most, and a senior member of our team will respond.

Discuss your priorities